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Joule Energy Solutions (Pty) Ltd requires a deposit of 100% to confirm the reservation for the renewable energy products to be supplied. We may impose a cancellation fee in the event of cancellation before the date of delivery of products to be supplied. The fee will depend on the nature of the reservation, the length of notice of cancellation before reservation, the reasonable potential to find alternative clients for the renewable energy products and the reason for cancellation. No refunds on deposits in the event of cancellation for already ordered/made Special–Order Goods.